Contact us
Need a hand? The ApplyVita team is here. Email us using the details below and we'll get back to you within 1 business day — a real human reads every message.
How to reach us
- Email: hello@applyvita.com
- Phone: +91 96196 98372
- Registered office: GrahAI Systems Pvt Ltd, Bengaluru, Karnataka, India
Support hours
Monday to Friday, 10:00–18:00 IST. Messages that arrive outside these hours are answered the next business day.
What to contact us about
- Billing & refunds — invoices, plan changes, our 7-day money-back guarantee.
- Account help — sign-in trouble, exporting your data, deleting your account.
- Bugs — something broke, scored wrong, or didn't export the way it should.
- Partnerships — universities, career services, and integrations.
- Press — media questions and brand assets.
- Grievances — anything you feel we got wrong and want escalated.
Grievances & escalation
If your concern hasn't been resolved to your satisfaction, write to hello@applyvita.com with the subject line “Grievance”. Our grievance officer will acknowledge it within 1 business day and work with you until it's closed.
Billing & refunds — self-serve
For most billing questions you don't even need to email us. Go to Account → Billing to view invoices, switch between monthly and yearly, or cancel. Cancel anytime and you keep access until the end of your current billing period. Our 7-day money-back guarantee covers your first paid subscription. Pricing is shown in ₹ for India and $ elsewhere, with taxes applied at checkout.